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" Hey InTouch Crew...just wanted to write a quick note and say thanks. Your customer service has been second to none! My tracking devices are working great. I still can't believe how accurate they are. Keep up the great work and I'm glad I went with you guys! Happy Holidays. "
- John Goldfield
We respect your privacy!

Overview

This Privacy Policy discloses the privacy practices for InTouch MVC, with offices at 5101 Great Oak Dr. Lakeland, FL 33815. At InTouch, we take privacy seriously. However the very nature of our service is to allow the geographic tracking of people, vehicles and other important assets and resources, so some people may be concerned about privacy infringement. It is the responsibility of our customers to decide whether to inform their family members, employees, vendors, customers, etc. if an InTouch MVC tracking device has been installed on their vehicle or other asset. It is also the responsibility of our customers to adhere to all local, state and federal regulations regarding the use of tracking devices and services, as well as all regulations related to protection of privacy.

What We Collect

We collect the e-mail addresses and phone numbers of those who communicate with us via e-mail or voice, we aggregate information on what pages users access or visit, and information volunteered by our users. The information we collect is used to improve the content of our services, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances: It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law. We will transfer information about you if InTouch MVC is acquired by or merged with another company. In this happens, InTouch MVC will tell you before information about you is transferred and becomes subject to a different privacy policy.

Information Gathering and Usage

When you sign up to purchase a InTouch CoDriver Tracking Unit and to use the InTouch web tracking system, we ask for information such as your name, company name, email address, billing address, and credit card information. InTouch MVC uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.

Third Party Applications

InTouch's tracking service is a "blended" or "hybrid" software application, which uses third party applications such as Google Maps to deliver information. These companies have their own privacy policies, which you can access as follows: http://www.google.com/privacy.html.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a web site's computers and stored on your computer's hard drive. Cookies are required to use the InTouch Web Tracking System. We use cookies to record current session information, but do not use permanent cookies. You are required to re-enter your access credentials to the InTouch web portal after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Data Storage

InTouch MVC uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run InTouch. Although InTouch MVC owns the code, databases, and all rights to the InTouch MVC Web Tracking Application, the data belongs to you.

Disclosure

InTouch may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

Changes

InTouch MVC may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your InTouch account or by placing a prominent notice on our site. Questions Any questions about this Privacy Policy should be addressed to support@intouchmvc.com or by mail at: InTouch MVC, 5101 Great Oak Dr. Lakeland, Florida USA

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